Accessibility Statement

paybox Service GmbH is commited to making the webshop www.onlineaufladen.at accessible, in accordance with the Web-Zugänglichkeits-Gesetz (WZG BGBl. I. Nr. 59/2019 idgF).

This accessibility statement applies www.onlineaufladen.at. 

Compliance status

The webshop www.onlineaufladen.at is partially compliant with Conformance Level AA of the “Web Content Accessibility Guidelines – WCAG 2.1” and the applicable European standard EN 301 549 V3.2.1 (2021-03) according to Directive (EU) 2016/2102 of the European Parliament and of the Council, due to the non-compliances listed below.

Non-accessible content


The following content is not accessible for the reasons listed below:

a. Non-compliance with accessibility regulations

  • The explanatory videos available on the website currently do not have complete audio descriptions and therefore do not fully meet the requirements of WCAG 2.1.
  • Certain page elements have contrast errors that may limit readability for users with visual impairments (WCAG 2.1).

b. Disproportionate burden


Due to the chosen presentation formats and technical implementation, fully accessible design of the above-mentioned content is currently not possible without significantly altering the character or functionality of the content.
For this reason, these contents cannot currently be provided in a fully accessible form. We thank you for your understanding.

Preparation of this accessibility statement

This statement was prepared on August 12, 2025.

The assessment of the website’s compliance with the requirements of WCAG 2.1 was carried out as part of a self-assessment using the following professional testing tools: Wave; Accessibility Insights for Web; Colour Contrast Analyser

This statement was last reviewed on August 12, 2025. 

Feedback and contact information

The content and services on this website are intended to be accessible to all users without restriction.
If you nevertheless encounter any barriers or have questions regarding accessibility, please contact us:
E-mail: info@onlineaufladen.at